1. Acceptance

By creating an account or using Harvenna ("the Service"), you agree to these Terms. If you do not agree, do not use the Service.

2. What the Service Is

Harvenna helps a household plan meals, build shopping lists, track nutrition, and, on paid plans, scan receipts and use AI to create and import recipes and meal plans.

3. AI-Generated Content

Some features use a third-party AI provider (Anthropic) to generate meal plans, parse recipes and receipts, and estimate nutrition. AI output is for convenience only and can be wrong or incomplete. You are responsible for checking anything you rely on, especially allergy, dietary, nutrition, and pricing information, before acting on it. We are not responsible for the underlying behaviour of third-party AI systems.

4. Nutrition Figures Are Estimates, Not Health Advice

Harvenna shows daily nutrition targets for each family member, worked out from published population reference values for their age and sex, and compares them against what a planned week adds up to. Both halves are estimates: the targets are population averages rather than anything calculated for an individual, and the intake is derived from recipe data and AI estimates of what a dish contains.

They are provided for general information and are not medical, health, or dietary advice. Harvenna is not a medical device and does not diagnose, treat, or monitor any condition. Do not rely on it for decisions about anyone's health — and for anything specific, including a child's intake, a pregnancy, an allergy, or a diagnosed condition, speak to a doctor or an accredited dietitian.

5. Your Account

You must sign in with a supported provider (Google, Microsoft, or Apple) and be at least 16 years old. You are responsible for activity under your account and for keeping your sign-in secure. Tell us promptly at support@harvenna.com if you believe your account has been misused.

6. Subscriptions and Payments

Harvenna offers a free tier plus paid plans. Paid plans may include a free trial; the current price and trial length are shown at the point of purchase.
Web subscriptions are billed by Stripe. iOS subscriptions are billed by Apple through the App Store.
Subscriptions renew automatically until cancelled. You can cancel at any time and keep access until the end of the current billing period.
Cancel a web subscription from your account; cancel an App Store subscription in your Apple ID settings. Deleting your account does not cancel an App Store subscription.
Refunds for App Store purchases are handled by Apple under their policies. For web purchases, contact us at support@harvenna.com.
If your subscription lapses, your data is retained but paid features are restricted.

7. Your Content

You keep ownership of the recipes, plans, notes, and other content you create. You grant us the limited licence needed to store, process, and display that content to run the Service for your household, including sending relevant parts to our AI provider when you use AI features. That licence goes no further: we do not sell your content, and we do not pool the items, prices, and stores your receipts tell us with other households' receipts to build anything used outside your household — see Receipt Data in our Privacy Policy for what that covers, the two narrow exceptions to it, and what we would do first if it ever changed. We are not a backup service, so keep your own copies of anything important.

8. Our Content

The Service and its software, the Harvenna name and logo, and the artwork, text, and other material we provide belong to us or our licensors. That includes the built-in food and household-item imagery shown against your shopping list. Using the Service gives you a personal, non-exclusive, non-transferable right to use it and that material within the Service; it gives you no licence to copy, redistribute, or make derivative works of any of it, including where a file is served from a public address so the app can display it quickly.

9. Acceptable Use

You agree not to:

Use the Service unlawfully, or to store or generate unlawful content;
Abuse, overload, or attempt to disrupt the Service or its infrastructure;
Circumvent plan limits, or create accounts to evade a restriction or farm free trials;
Scrape or resell data obtained through the Service, including third-party product data.

10. Third-Party Content

The Service may show product information (for example from barcode lookups) sourced from third parties. That content belongs to its providers, is offered for your personal household use, and we do not guarantee its accuracy or availability. You are responsible for having the right to any third-party material you import or upload; if you believe material in the Service infringes your copyright, see Copyright on our Support page.

11. Termination

You can stop using the Service and delete your account at any time. We may suspend or terminate access for conduct that breaches these Terms or harms other users, us, or our providers.

12. Availability

We aim to keep the Service available but do not guarantee it will be uninterrupted or error-free, and we may change or discontinue parts of it. Where that materially changes what your plan includes, you get notice under section 16 before it takes effect. Interruptions we do not choose — an outage, or a provider we depend on failing — we fix as fast as we can, and no notice is possible.

13. Consumer Guarantees and Liability

Our Service comes with guarantees that cannot be excluded under the Australian Consumer Law. Subject to those rights, and to the maximum extent permitted by law, Harvenna and its operators are not liable for indirect, incidental, or consequential loss arising from your use of the Service, including reliance on AI-generated content, nutrition figures, or prices. To the extent we may limit liability, our total liability will not exceed the amount you paid us in the six months before the claim.

14. Indemnity

You agree to indemnify Harvenna and its operators against claims and reasonable costs arising from your misuse of the Service or breach of these Terms.

15. Governing Law

These Terms are governed by the laws of New South Wales, Australia, and disputes are subject to the courts of New South Wales.

16. Changes to These Terms

We update these Terms in two ways, and which one it is decides what notice you get.

Non-material changes — wording, structure, examples, and clarifications that do not change your rights or ours — take effect when we publish them here. We do not tell you individually; the Last updated date at the top of this page is the record of when it happened.
Material changes — a change to fees, to what a plan includes, or to how a subscription renews or is cancelled; a new or broader use or disclosure of your information; or any other change that materially affects your rights — take effect only after we have told you, in the app or by email, that they are coming.

Continuing to use the Service after a change takes effect means you accept it. If you do not accept a material change, you can cancel before it takes effect and keep access until the end of the billing period you have already paid for. A change we make does not alter the price or the plan you have already paid for, part-way through a billing period.

17. Contact

Questions about these Terms? Email us at support@harvenna.com.